Kianaly De Leon
Sales Consultant
With over 12 years of dedicated experience in customer service, Kianaly honed her skills across a range of functions, including retention, training, and quality assurance. Her career journey has involved working with leading companies such as Verizon Wireless, Samsung, and Dish Network, where she spent over 7 years refining her expertise. At Dish Network, she gained invaluable experience in managing complex customer interactions and implementing strategies to enhance service delivery.
Throughout her career, Kianaly have been committed to improving customer satisfaction and fostering positive relationships through effective communication and problem-solving. Her background in training and quality assurance has enabled her to develop and mentor teams, ensuring adherence to best practices and continuous improvement in service standards. Her diverse experience, along with her impeccable observance of protocols and her passion for excellence drive her ability to contribute meaningfully to customer service operations and organizational success.
With over 12 years of dedicated experience in customer service, Kianaly honed her skills across a range of functions, including retention, training, and quality assurance. Her career journey has involved working with leading companies such as Verizon Wireless, Samsung, and Dish Network, where she spent over 7 years refining her expertise. At Dish Network, she gained invaluable experience in managing complex customer interactions and implementing strategies to enhance service delivery.
Throughout her career, Kianaly have been committed to improving customer satisfaction and fostering positive relationships through effective communication and problem-solving. Her background in training and quality assurance has enabled her to develop and mentor teams, ensuring adherence to best practices and continuous improvement in service standards. Her diverse experience, along with her impeccable observance of protocols and her passion for excellence drive her ability to contribute meaningfully to customer service operations and organizational success.
